Terms and Conditions
By booking with Mimpi Catering Bali, operating under PT PMA Real Events and Creatives, you are agreeing to the following terms and conditions.
Your responsibilities: If you wish to change your booked date you must contact us with change requests. Changes may be subject to a change fee. You are responsible for checking over all confirmed booking confirmation details. If there is an error that is unnoticed by you you will be responsible for any change fees or cancellations due to this.
A 50% deposit is required to secure your booking date and no bookings will be made until a deposit is received. Final balance payments and confirmed group sizes are required 14 days prior to the event. Reductions after this date will not be accepted, increases are subject to availability. All pricing is inclusive of tax and service charge.
A security bond may be required in case of any loss, damages or extra cleaning fees for our equipment.
Deposits made to Mimpi Catering Bali are strictly non refundable. Where possible bookings may be transferred to an alternative date, location and catering option amended. Transfer fees will apply to postpone and amend bookings. Events cancelled prior to the final balance date will not be charged the balance amount. If an event is forced to cancel due to government restrictions, laws or enforcements or any travel bans you may be entitled to a date postponement. Each would be dealt with on a case by case basis and is subject to the timeframe cancelled prior to the event.
We endorse the recommendation that all travellers take out travel and/or wedding insurance. It your personal responsibility to purchase your travel insurance to cover any liability which may be incurred to us. Documents and invoices can be provided for any insurance claims.
By booking with Mimpi Catering Bali and their third party providers you acknowledge and assume all risk associated with activities, events, functions etc. This includes, but is not limited to; fire, flood, accidents, injury, fatality, alcohol poisoning, legal actions. You agree to indemnify us from all third party actions, suits, claims, demands & compensation whether caused directly or indirectly by the services we provide. We encourage responsible drinking and will not be liable for any incident occurring under the influence of drugs or substances.
LOCATIONS / VENUES / EQUIPMENT
It is your responsibility to ensure Mimpi Catering Bali has direct access to venues/villas/locations for delivery, food preparation, set up etc. If access is difficult or large distances, extra fees may be incurred to you. For certain catering we will require access to electricity, running water, use of a kitchen space. Travel fees may apply for any area of Bali, which can be quoted accordingly as the location is provided. If any extra equipment is required that is not provided by the villa or venue an extra charge will apply to you to hire this.
Dietary requirements are required prior to quoting to ensure an accurate quote and ensure we can cater for dietary needs. If dietary requirements are advised after a booking is made your booking may incur an extra fee. While we ensure we can cater to requested dietary requirements you agree to indemnify us from all third party actions, suits, claims, demands & compensation for any poisoning, injury, fatality or sickness related to food or drink consumption.