By booking with Mimpi Catering Bali and all partner vendors, operating under PT PMA Real Events and Creatives, you are agreeing to the following terms and conditions.

BOOKING CONFIRMATIONS

Your responsibilities: If you wish to change your booked date you must contact us with change requests. Changes may be subject to a change fee. You are responsible for checking over all confirmed booking confirmation details. If there is an error that is unnoticed by you you will be responsible for any change fees or cancellations due to this. 

PAYMENTS

A 50% deposit is required to secure your booking date and no bookings will be made until a deposit is received. Final balance payments and confirmed group sizes are required 14 days prior to the event. Reductions after this date will not be accepted, increases are subject to availability. All pricing is inclusive of tax and service charge. 

A security bond may be required in case of any loss, damages or extra cleaning fees for our equipment. 

CANCELLATIONS

Deposits and balance payments made to Mimpi Catering Bali are strictly non refundable. Where possible bookings may be transferred to an alternative date, location and catering option amended. Transfer fees will apply to postpone and amend bookings. Events cancelled prior to the final balance date will not be charged the balance amount. If an event is forced to cancel due to government restrictions, laws or enforcements or any travel bans you may be entitled to a date postponement. Each would be dealt with on a case by case basis and is subject to the timeframe cancelled prior to the event.

INSURANCE

We endorse the recommendation that all travellers take out travel and/or wedding  insurance. It your personal responsibility to purchase your travel insurance to cover any liability which may be incurred to us. Documents and invoices can be provided for any insurance claims. 

LIABILITY

By booking with Mimpi Catering Bali and their third party providers you acknowledge and assume all risk associated with activities, events, functions etc. This includes, but is not limited to; fire, flood, accidents, injury, fatality, alcohol poisoning, legal actions. You agree to indemnify us from all third party actions, suits, claims, demands & compensation whether caused directly or indirectly by the services we provide. We encourage responsible drinking and will not be liable for any incident occurring under the influence of drugs or substances.

LOCATIONS / VENUES / EQUIPMENT

It is your responsibility to ensure Mimpi Catering Bali and all partner vendor/s has direct access to venues/villas/locations for delivery, food preparation, set up etc. If access is difficult or large distances, extra fees may be incurred to you. Some items/products may not be available for difficult access. Where difficult access cancelations occur no refunds will be offered. For certain catering we will require access to electricity, running water, use of a kitchen space. Travel fees may apply for any area of Bali, which can be quoted accordingly as the location is provided. If any extra equipment is required that is not provided by the villa or venue an extra charge will apply to you to hire this.

DIETARY REQUIREMENTS

Dietary requirements are required prior to quoting to ensure an accurate quote and ensure we can cater for dietary needs. If dietary requirements are advised after a booking is made your booking may incur an extra fee. While we ensure we can cater to requested dietary requirements you agree to indemnify us from all third party actions, suits, claims, demands & compensation for any poisoning, injury, fatality or sickness related to food or drink consumption.

LIVE STALLS

It is your responsibility to ensure access to the villa is suitable for the live stall sizing; 215cm high (the top can be removed for lower doorways if required), 80cm wide and 150cm long. Space required for each stall to allow staff/customer access around, at least; 265cm high, 180cm wide, 200cm long. A distance fee may apply depending on the distance from parking to the set up area, if extra manpower is required to help carry the stalls. If NO vegetarians are attending, no vegetarian options will be provided. Pho can NOT be made vegetarian. Yo Dawg does not have a vegetarian option due to quality supply in Bali. Stalls will be operating from your chosen start time for approximately 1.5 hours, or when the food has all been consumed. Each stall serves between 2-9 pieces/items/portions per person, depending on the stall chosen. If only 2 stalls are booked, please consider wait times for larger group sizes. For 45+ pax we do recommend 3 stalls for smoother serving times.